Refund policy

All sales are final. Please inspect your order upon reception and contact us immediately if your order is incorrect (missing or wrong varieties), and we will promptly correct the order. No refunds or replacements will be issued after three days from package arrival date.

Loss /Damaged
All sales are final. No replacements or refunds for lost or damaged orders during shipping.

Exchanges
All sales are final. No exchanges will be issued for items damaged during shipping, die before planting, rot in the ground, don't grow once planted, are stunted, don't bloom, exhibit disease..

Refunds
All sales are final. No refunds will be issued for items damaged during shipping, die before planting, rot in the ground, don't grow once planted, are stunted, don't bloom, exhibit disease.

Storage Loss
Loss of tubers during storage is common, especially for certain varieties. We do our best to undersell our stock of tubers. However, it is possible that between the time you purchase and the time we begin shipping, tubers may rot in our storage. If that happens, we will notify you and refund the purchase price of the tuber that is no longer available. If you ordered other varieties, hey will ship as expected. If you did not order any other varieties, your shipping fee will also be refunded. We are not able to offer the option of a replacement variety.